Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or bank holidays.
Shipping Time
United Kingdom
- Standard Delivery: 3–7 business days
- Express Delivery (if available): 1–3 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or peak seasons.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location and selected shipping method.
Free UK Shipping may be offered on selected products or promotional campaigns.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment.
Delivery Delays
While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.
Incorrect Shipping Information
Please ensure your shipping details are accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Items
If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue promptly.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: office@mylopa.com